Privacy policy

Who is responsible for your data?

Chama Cellar operates www.chamacellar.com and decides how the data described here is used.

For any privacy question or request, use the contact form and choose the topic "Privacy or my data".

What data do we collect?

Newsletter: your email address, the language of the page, the page where you signed up, and the consent text you agreed to with its date and time.

Wholesale application: business name, country, work email, website if you give one, business type, expected order size and your message.

Contact form: your name, email address, the topic and your message.

With each of these we also store how you first reached the site: the referring website or campaign tag, the first page you opened and the time. We use it to see which channels bring enquiries.

We do not take payments yet, so we hold no payment or delivery data. This policy will be updated before the shop opens.

Which cookies do we use?

cc_locale remembers the language you chose (1 year).

cc_currency remembers the display currency you chose (1 year).

cc_src stores how you first reached the site, as described above (90 days).

We do not use advertising cookies and we do not run third-party analytics or tracking scripts.

Why do we use your data, and on what basis?

To send the newsletter you asked for. The basis is your consent, which you can withdraw at any time.

To answer wholesale applications and contact messages. The basis is taking steps at your request before a possible contract, and our legitimate interest in replying to people who write to us.

To understand which channels bring enquiries. The basis is our legitimate interest in running the site.

We do not sell personal data and we do not use it for automated decisions.

Who processes the data for us?

Vercel hosts the website and keeps short-lived server logs, which include IP addresses.

Supabase stores the database that holds sign-ups, applications and messages.

Cloudflare provides the domain's DNS and serves the images.

Resend delivers our emails once we start sending them.

These providers may process data in countries other than yours, including the United States.

How long do we keep it?

Newsletter addresses: until you unsubscribe or ask us to delete them.

Wholesale applications and contact messages: for as long as we need them to handle your request and any business relationship that follows, and we delete them when you ask.

What are your rights?

You can ask for a copy of your data, ask us to correct or delete it, object to our use of it, and withdraw your consent to the newsletter. Depending on where you live, you may also have the right to complain to your data protection authority.

Send the request through the contact form from the email address concerned, so that we can find your records.

Is this site meant for children?

No. The site is not directed at children and we do not knowingly collect data from them.

Will this policy change?

Yes, when the site changes, for example when the shop opens. The date at the top shows the latest version.